Contact Us
Got a question about one of our reviews, spotted something that needs updating, or want to flag an issue with a VPN-friendly crypto casino we've covered? This page explains how to reach us and what we can (and can't) help with.
How to reach the Crypto & Bitcoin Casinos team
The best way to contact us is by email at [email protected]. We read every message and try to respond within a couple of business days, though busy periods can mean a slightly longer wait. When you write in, it helps to include:
- The name of the casino or page your message relates to
- A brief description of the issue, question, or suggestion
- Any screenshots or links that support what you're reporting, if relevant
What we can help with
We're a research and comparison site, not a casino operator, so our team can't process deposits, withdrawals, bonus credits, or account verification. Those requests need to go directly to the casino's own support team. What we can help with includes:
- Corrections to bonus terms, coin support, or licensing details on our pages
- Feedback on a casino's payout speed, support quality, or KYC process based on your own experience
- Questions about how we assess and rank sites, including those listed on our Non GamStop casino comparison
- General enquiries about the site, our editorial approach, or a page you couldn't find what you needed on
Reporting an issue with a listed casino
If a crypto casino on this site hasn't paid out, has changed its VPN policy, or is behaving differently from what our review describes, tell us. Reader reports are one of the ways we keep listings current — alongside our own periodic checks of licensing pages, bonus terms, and payout claims. We can't intervene in disputes between you and an operator, but we can update or remove a listing if the evidence supports it.
Before you write in about legality or your state
We get a steady stream of questions along the lines of "can I actually play this from my state?" We're not able to give a definitive yes or no by email — offshore crypto casinos operate in a legal grey area for US players, licensed in jurisdictions like Curaçao or Anjouan rather than by any US regulator, and availability can vary by state and by operator. If you're unsure about your own situation, a licensed attorney is the right person to ask, not our support inbox.
If you're struggling with your gambling
If you're reaching out because gambling is causing you stress, financial strain, or you're finding it hard to stop, please don't wait on an email reply from us. Call the National Problem Gambling Helpline at 1-800-GAMBLER, and take a look at our responsible gambling page for tools and self-exclusion options. Offshore crypto casinos often don't offer the same built-in player protections as state-regulated operators, so it's worth knowing what's available to you before you deposit.
Other ways to find what you need
Not sure your question needs an email at all? A few common ones are already covered on the site:
- Curious who's behind the reviews and how we work? Visit our About Us page.
- Want to understand the legal wording that applies to using this site? Check our Terms and Conditions.
- Looking for casinos outside GamStop with crypto support? See our Non GamStop casino guide.
A quick note on age and eligibility
Crypto & Bitcoin Casinos is intended for adults of legal gambling age only — 18 or 21 depending on the site and your state's rules — and nothing on this page or elsewhere on the site is directed at anyone under that age. If you're contacting us on behalf of someone underage, please don't share their details; direct them to a parent or guardian instead.